“With the IRT Connect App we’ve delivered things we actually thought weren’t possible.”
It takes a Village to raise a Senior.
That’s why we connect those needing support to the (village) community of your staff, independent workers, and the informal supports of volunteers and community resources, friends, families and neighbours, who can provide that support.
We provide the 24/7 self service and communications platform for your clients and their families.
See How It Works
★★★★★ Rated 5 out of 5
Loved by 150,000+ staff, customers and families.
★★★★★ Rated 5 out of 5
We offer an unbeatable ROI Guarantee.
Proven integration with our partners
Zero headache integration
Our solution seamlessly integrates with 45+ software platforms. We have the expertise to enable interoperability with multiple systems. We can have your organization up and running in as little as 8 weeks.
Life changing technology.
Press play to see
how it works.
how it works.
Award Winning
We’ve won a lot of awards. We’re continually recognized, both nationally and internationally. Our innovative Self-Service and Communication Platform is 100% co-designed with industry and government. It’s no wonder we got it right!
Make your Care Workers' job easier.
We combine your backend core systems and our secure communication tools in your own custom branded Single Sign On (SSO) Care Worker App.
Your staff will have a powerful tool at their fingertips to deliver care, more efficiently, anywhere.
- Direct customer communication
- Digital record keeping
- Real time schedule access
- Internal communication
- Essential customer information
Results care organizations will love:
Reduction Inbound Calls
0
%
Increase Customer Satifaction
0
%
Increase Staff Satisfaction
0
%
Increase in Net Profit
0
%
We offer a ROI Guarantee. You can’t lose. Find out more.
Estia Health
We are saving over 20 hours of staff time per week, per site!
Rawhiti Estate
Helen Martelli, General Manager - Rawhiti Estate / BE Group
Cut your staff turnover from 80% to 30%
Checked In Care – Bridging Care Gaps in Senior Living
Cut Your Staff Turnover with CiC & The Visiting Angels
“We have reduced our calls by 40%, and enabled a low cost delivery model, an increase in Customer Satisfaction, quality and compliance, plus achieved a scalable model for growth”
Southcare
Enda Fahy- CEO Southcare
Aged Health
Technology: A Tool For Building and Growing – Person-Centered Care and Empowered Staff
Transforming Aging into Living Vibrant, Active, Connected Communities
Equip customers & families to self-service 24/7.
Customers and families have a lot of questions and tasks they need done. Give them freedom to access the information they want anytime, such as statements. Let them take control of simple tasks they can do themselves, when it suits them, such as scheduling.
- Real time visibility of information
- Request services
- Make scheduling changes
- Interactive secure communication
- Feedback & complaints
Admin Portal
Worker App
Client Platform
Admin Portal
With our admin portal your staff will have full control and insight to ensure your care teams and customers are kept in the loop and on track.
Worker App
Deliver care more efficiently and stay connected with your workforce. One SSO branded app with all of your backend systems plus smart communication tools to keep everyone connected.
Client Platform
Give your clients and families the ability to self-service information and tasks 24/7. A better customer experience and reduces inbound calls.
Make communicating a breeze.
Facilitate robust communication which is essential for a positive care experience. Whether you want to communicate one-on-one, such as between a health provider and an aged care resident, or one-to-many, such as company updates to staff, our portal and app make it a breeze.
- Secure communication channels
- Staff newsletters & updates
- Custom social media platform
- SMS, email, IVR, video & chat
- One-to-one & one-to-many
Calculate your ROI
Tell us more about your organization and we’ll build your custom ROI Report.
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CusTom Features
Features custom to your organization.
Your care organization is unique. We have an extensive library of features that will suit your customers and staff, depending on your goals.
Customer Feedback
★★★★★ Rated 5 out of 5
Staying connected.
With the app I’m able to be in touch directly with my son’s care worker. He sends pics whenever they go on an adventure and keeps me in the loop on how Paul is doing. Using the app I can see Paul’s schedule and make a request for a change which saves me time.
Jen
Mum
★★★★★ Rated 5 out of 5
Enabling self-service for customers.
Southcare continues to grow our exceptional care experience by partnering with Checked In Care. Being able to provide our customers with innovative digital solutions is central to empowering them to easily manage their journey with our organization.
Louise Fry
Southcare Project Manager
★★★★★ Rated 5 out of 5
10/10 making my job easier!
Within the one app I can log into all of the systems I need when visiting clients. I used to need to have multiple apps. Now I just need one. In it I can see my schedule, find out relevant information about my client and add in records. There’s also critical information such as covid updates and schedule changes.
Susan Richards
Care Worker